Sat 1.5 hour sessions 2:30 pm - 4 pm

Cancellation Policy

Cancellation Policy:  24 Hour Notice / Missed Appointment Policy Due to equine expenses and staff costs for this specialized programming, Riverview  maintains a 24 hour cancellation and missed appointment policy that is reviewed upon intake and signed in your initial session. Riverview cannot direct bill any insurance company for either appointments or late cancellation fees, and as such, the client will be required to pay the entire fee. 50% of fees are due at time of booking, with 50% due the day of the session.  Cancellation with more than 24 Hours Notice Cancellations with more than 24 hours are perfectly acceptable and we are happy to assist you to find a time and date that work better for you, for a full refund or reservation of a different date.  Cancellation with less than 24 Hours Notice Clients are responsible for a 50% administrative fee per session of  booked time for late cancellations, barring an emergency or severe weather (unsafe to drive, storm, absurd temperatures).  Missed Counselling Appointments Clients are responsible to pay the total cost of the session if they cancel with less than 3 hours' notice,  or do not show up for their appointment.  Please understand that we have year round costs to run the program: staff, horse care, feed, insurance, taxes, heat, power, water, vet bills etc.  Thank you for understanding that while Wanda's main concern is client growth and happiness, missed appointments adversely affect other clients being able to book, missed opportunity costs, and Wanda's expenses. 

Contact Details

• 2 51028 Range Road 261, Spruce Grove, AB, Canada

  +17807199982

  wanda.wylie07@gmail.com